866-360-2863 (2024)

FAQs

Why is Capital One calling me? ›

Our Fraud department may contact you if we detect unexpected activity on your account.

Robocall Scams

Neither Blue Cross Blue Shield Association nor any of the Blue Cross and Blue Shield companies licensed to use the Blue Cross® and/or Blue Shield® brands are making these calls.

If you think your account has been compromised, call us immediately. We'll help you submit a claim and guide you through the process to set things right. To report a lost or stolen debit card, or to dispute a transaction, call 1-800-655-2265.

Medicare generally won't call you, except in limited circ*mstances. One such exception is if you have called 1-800-MEDICARE and requested a return call. Medicare will never call or come to your home uninvited to sell products or services.

General customer support line

Call customer support at 1-844-348-8660.

If we detect potentially suspicious activity on your account, we'll send a text. You can reply in the moment to stop fraudulent activity. Lock your card with just a few taps in the Capital One Mobile app to try to prevent any unauthorized charges if your card is misplaced, lost or stolen.

If you're a Capital One banking or credit card¹ customer, manage your account with Capital One online, and have given Capital One permission to contact you via email, then you're all set to start receiving email notifications from Eno.

1-877-825-3242 (toll-free, TDD/TTY) 1-702-405-2042 (outside the U.S.)

For further information, please contact Online Banking Customer Service at 1-877-383-4802.

contact your plan directly to learn about your 2024 costs. Do you know what isn't new this year? Your Medicare card. Medicare beneficiaries are not receiving new cards this year, but scammers may try to convince you otherwise.

How do I know if a call from social security is legitimate? ›

You can call Social Security's customer service line at 800-772-1213 to confirm whether a communication is real. Protect your personal information. There's no reason to provide your Social Security number or other personal information to someone who contacts you by email. SSA never requests information that way.

If you receive a call, it's because you have been identified as someone who could benefit from a telephone conversation with a nurse. These are not sales calls; no one will try to sell you anything. We are calling with important information that may help you reach your health goals.

Why is Capital Management Services calling me? If you received a call from Capital Management Services (CMS), we are likely reaching out on behalf of a creditor client in regards to some type of financial account in your name.

Why Does Capital Accounts Keep Calling Me? Capital Accounts continues to call and attempt to collect a debt. The best thing you can do is ignore their calls and speak with a company that can help you get it removed.

A creditor believes you are past due on a debt. Creditors may use their own in-house debt collectors or may refer or sell your debt to an outside debt collector. A debt collector also may be calling you to locate someone you know, but the collector is not allowed to reveal that the consumer owes any debt.

You should know that, typically, financial institutions do not call customers and request their personal account information. If you get a call like this, hang up immediately. You should also call your bank or your credit card company to report this attempt to scam you.